Everkept™

You don’t — we do. Upload your clip right after checkout and we load it, test it, and ship it working. No app, no computer, nothing to set up on your side.

Any video or photo from your phone. If your clip is too long we’ll help you trim it, or pick the best part with you. Photos come out especially sharp.

About an hour of continuous playback, then recharge with the USB-C cable. Most people switch it on when they want it rather than leaving it running.

Yes. There’s a built-in speaker and volume control on the base. You hear the moment, not just see it.

It looks its best in soft or low light, the way a candle does. Bright daylight washes the screen out a little — we’d rather tell you than have you find out.

8–11 business days, tracked with Aramex. Your clock starts when you upload your video, which is why we ask for it right after checkout. Send it the same day and it moves faster.

The orb loads through a computer, so most people send it back to us and we swap it. Message us any time and we’ll sort it out.

Yes. Put their address as the delivery address and tell us in the order notes. We leave the invoice out and include a handwritten card with your message.

Send us a photo within 48 hours and we’ll replace it. It’s glass, so we pack it in foam inside a gift box inside an outer box — but if something goes wrong, we fix it.

30 days, unused, in original packaging. Because each orb is loaded with your personal video, we send you a clip of it playing before we ship — so you can check it first.